2006-02-20

Microsoft Outlook, E-mail Address Autocomplete Incorrect


PROBLEM SUMMARY
Microsoft Outlook has a feature that is on by default which recalls previously used e-mail addresses and automatically offers them when the user is addressing a new e-mail address. If a previously used address is now out of date or was entered incorrectly before, it is a nuisance to have such addresses showing up.

APPLE USERS
This help page refers to Windows only. If you know of an Apple solution, let us know.

PROBLEM SOLUTION
Follow these steps to remove addresses that are incorrect or no longer wanted:

1) Begin addressing an e-mail by typing the first letter of the address you wish to remove.

2) Outlook will provide a list of e-mail addresses and names beginning with the letter you have typed. Use the up and down arrow keys to navigate through the list.

3) Highlight the unwanted e-mail and then press the delete key to remove it.

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